Enhance customer value with fewer resources

Decrease waste by increasing efficiencies

Increase your profitability

Improvement usually means doing something that we have never done before.

~ Shigeo Shingo

Courageous Leadership is committed to your organization’s success, which requires us to look at how you efficiently bring value to your customers. People often understand “lean” as “lean processes” and relevant only to manufacturing organizations; this is not true. When a company effectively implements “lean” within their organization, it is a holistic initiative that redefines how business is conducted. Whether your organization provides products or completes services for your customer, implementing a lean culture can benefit you and your customer.

While the principals of a lean implementation are quite straightforward, the actual implementation is not always so simple. Associates at all levels or your organization will be responsible for asking new questions and bringing a different kind of mindset and value to their part of the business. Bringing about this deep change and valuable way of approaching the important work within your organization is where Courageous Leadership serves you best.

If you need a new process and don’t install it, you pay for it without getting it.

~ Ken Stork